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Field notes from working award space the slow, correct way: what the tools miss, and how to actually use the points you have.
Citi ThankYou points now transfer to Japan Airlines, with a 30% bonus through October 24. The cheaper-looking path to a JAL business seat can cost you $350 more in cash.
GuidesYour card's travel portal is simple. Transferring points to an airline can be worth far more. Here is the two-minute math that tells you which one this trip needs.
DealsQantas Frequent Flyer just added German leisure airline Condor as a partner. Here is what it costs in points, which routes are worth it, and how to book without wasting a transfer.
GuidesAutomated tools show award seats that don't actually hold at booking. Here's why phantom space happens, and how a human confirms a seat is real.
GuidesSeats.aero, Point.me and Roame scan award space fast. Here is the exact work a human specialist does after the tool says a seat exists.
GuidesTransferable card points become airline miles through partner programs, but one wrong move wastes them. Here's how transfers work, and the golden rule.
DealsA practical guide to flying US–Tokyo business class on points: which programs reach ANA and JAL, the typical mileage ranges, and the traps that quietly cost you.
GuidesTwo people book the same seat with points. One pays $50 in cash, the other pays $800. The difference is fuel surcharges, and which program you booked through.
GuidesThe airline site shows zero seats. For an experienced human, that is often the start of the search, not the end. Here is what happens next.
GuidesBooking two to four premium seats together is the hardest award problem there is. Here is how it is actually done, and where a human specialist earns the fee.
GuidesNobody flies for literally free, but you can pay for a $2,400 seat with points you already earned. The honest, step-by-step guide to award travel: which points to hold, what an award seat really is, and the one mistake that costs the most.